Home services
AI Chatbot for Home Services That Books Site Visits
LolliBot reads the photo of the job, gives a range, then schedules the visit in the same thread. No phone tag, no hold music, no missed calls. Works around the clock, in the customer's own words, and hands over to your team the moment judgment is needed.
How it runs here
From first message to booked, without lifting a finger.
The same agent, tuned to the questions your buyers actually ask.
Understands photos and voice notes
Customers send a photo of the job or a voice note. The agent reads both and responds in kind.
Gives a range and qualifies the job
It asks the right questions and gives a realistic range from your own pricing.
Schedules the visit
Real slots from your calendar, confirmed in the chat, with a reminder so the crew never drives to an empty house.
When the phones would not stop
Storm season, answered one chat at a time.
Every trade has its surge week: the first freeze bursts pipes across town, the heatwave kills twenty air conditioners in a day, the storm drops fences on three streets at once. The phones would ring off the hook, and half the jobs would go to whoever picked up first. With the agent on, every message gets an instant, calm reply: what happened, where, how urgent, photos please. Urgent jobs jump the queue by rules you set, routine ones book into real slots, and nobody waits on hold listening to how important their call is.
- Every message answered in seconds, even mid-surge
- Urgent jobs flagged by your rules, routine ones booked normally
- Photos collected up front, so techs arrive knowing the job
- Nothing lost to voicemail while the crew is on roofs
Real threads
Threads any dispatcher would recognise.
The same calls, every week, handled the same good way every time.
- They send: a photo of a water heater leaking all over the garage floor.
It answers: shuts-panic-first questions from your own triage script, asks for the model plate photo, and books the earliest emergency slot, with a human looped in. - They ask: how much to snake a drain, roughly, before anyone drives out?
It answers: your real call-out fee and typical range, plus what changes the price, so the tech arrives to an agreed number instead of an argument. - They ask: do you cover my side of town, and when is the next free day?
It answers: your actual service area and the next real opening, confirmed on the spot with a reminder the day before. - They send: a voice note while driving, half a description, kids screaming.
It answers: listens properly, asks the two missing questions, and books it anyway. No forms, no call-me-backs.
Setup
Services in, booked jobs out, same afternoon.
No developers, no flow charts, no six-week project.
Connect WhatsApp first
That is where the photos, voice notes and midnight leaks already arrive. Website chat next, then the rest.
Teach it the trades
Services, call-out fees, typical ranges for plumbing, HVAC and electrical work, your service area, your hours. It learns your business, not contracting in general.
Link the calendar, then test it live
Real slots for real crews. The agent books what fits, confirms it in the chat, and reminds the customer so nobody drives to an empty house. Emergency jobs follow the urgency rules you set, routine maintenance slots fill the gaps, and every confirmation lands in the same thread the customer started in. Send the worst photo you have got and ask the vaguest question you have heard. When the answers sound like your best dispatcher, switch it on.
Tech judgment stays human
The agent books the visit. The tech owns the diagnosis.
A photo suggests, it never concludes. The agent asks the triage questions, gives the honest range with your caveats, and books the visit. What it finds on site, what it costs in the end, whether the unit is worth saving: that is the tech's call, on site, with eyes on it. The handover carries everything the customer already said and sent, so nobody re-asks questions that were answered at midnight.
- Photos and symptoms collected before anyone drives
- Ranges quoted with your caveats, never invented flat prices
- On-site judgment stays with the tech, always
Plainly stated
When a chatbot is the wrong answer.
If every job comes from one builder who calls you direct, keep answering that call yourself. If your pricing changes per job with no pattern anyone could teach, the agent has nothing honest to quote yet, so fix the price list first. And gas work, live electrics, anything where wrong advice hurts people: the agent books and informs, a qualified human decides, full stop. For everyone else, the trial settles it in a week.
- One-builder referral books with no inbound: skip it
- No teachable pricing yet: write the price list first
- Everyone else: test it on real jobs, free
Why 11pm matters
The leak does not wait for office hours.
Water on the floor does not care that the office opens at eight. Neither does a dead boiler in January or an AC that quit in a heatwave. These customers message three companies at once and hire whoever answers first with something useful. An instant reply that asks the right triage questions and books the first slot wins jobs that voicemail never even hears about twice. An instant reply that asks the right triage questions and books the first slot wins jobs that voicemail never even hears about. Morning just confirms what the night already sold.
- Emergency threads answered in seconds, day or night
- Triage first, so urgent jobs jump the queue by your rules
- First slot booked before competitors wake up
Beyond the call-out
One-off jobs become maintenance plans.
The visit ends, the tech leaves, and historically that is where the relationship ends too, until the next breakdown. The agent changes the shape of it: service reminders go out on schedule, filter changes and annual check-ups get booked in the chat, and happy one-off customers get asked about the plan at exactly the moment they are happiest, right after a job well done. Recurring revenue without recurring sales calls, from customers who already trust the van in their driveway.
- Service reminders sent on schedule, booked in-chat
- Maintenance plans offered at the happiest moment
- Quiet seasons filled from your own customer list
Quiet seasons, filled
Shoulder months stop being scary.
Every trade has dead weeks: too warm for breakdowns, too early for installs, the diary echoing while the vans sit still. The fix is already in your customer list, because past customers need servicing, filters, check-ups and pre-season tune-ups, and they just forget to book them. The agent works that list for you: reminders go out, slots get taken, quiet weeks fill with maintenance instead of worry. No discounting, no panic ads, just the customers you already earned, reminded at the right moment. Year after year, the quiet weeks stop being quiet.
- Past-customer lists worked automatically, on schedule
- Pre-season tune-ups booked before the rush
- No discounting to fill the diary, just timely reminders
- Seasonal tune-up campaigns that run themselves every year
Questions
Home services, answered.
Straight answers for home services businesses thinking about an AI agent.
Can customers send photos and voice notes?
Yes. They send a photo of the job or a voice note, and the agent understands both and responds in kind.
Does it give quotes or just take bookings?
It asks the right questions and gives a realistic range from your own pricing, then schedules the visit in the same thread.
How does scheduling work?
Real slots from your calendar, confirmed in the chat, with a reminder so the crew never drives to an empty house.
What about urgent requests after hours?
The agent replies instantly at any hour, qualifies the job and books the earliest slot instead of losing the call to voicemail.
Is there a free trial?
Yes. The free 7-day trial covers answers, quotes and bookings on the channels you already use.
How accurate are photo-based quotes?
They are honest ranges, not final prices, built from your own typical jobs with your caveats attached. The photo tells the agent what kind of job it is looking at, your price list does the talking, and the tech confirms on site. No invented flat fees, ever.
Does it work for emergency call-outs?
That is where it earns its keep fastest. It answers instantly at any hour, triages by your urgency rules, and books the earliest suitable slot while looping a human in. Gas, live electrics and anything dangerous always route to a qualified human first.
What areas and trades does it cover?
Whatever you teach it: plumbing, HVAC, electrical and the rest, inside whatever service area you define. Outside the area gets a polite no with an alternative where you have one, instead of a booked job you cannot reach.
How does scheduling around crews work?
It books only real slots from your calendar, confirms them in the chat, and reminds the customer so nobody drives to an empty house. Home services chatbots that only take messages still leave you to schedule; this one can automate the whole booking. Reschedules happen in the same thread, and freed slots go straight back to the follow-up list.
Can it take deposits or card details?
No, and it should not. Payments stay in your own checkout, invoicing or payment links. The agent books the job and points at payment; it never touches card numbers.
Does it replace our answering service?
For most shops, yes, and it answers faster with context the service never had: your prices, your slots, your history with that customer. Keep the service as backup for overflow if you like. Most stop paying for it within the trial.
What happens after the trial?
The trial costs nothing for 7 days and includes 5 credits for real jobs. Keep going and you pick a plan, keeping the training, history and bookings with it.
Can it upsell maintenance plans?
Yes, at exactly the right moment: right after a job well done, or when a service falls due. It offers the plan, answers what it covers from your own terms, and books the first visit. One-off customers become recurring revenue without a sales call.
Do you support multiple crews or branches?
Yes. Each crew or branch gets its own availability, and every thread lands in one shared inbox with its history. Whoever is on dispatch sees everything, and customers never repeat themselves no matter who picks up.
What if the customer only speaks another language?
The agent answers in whatever language they write in and switches mid-conversation. In diverse service areas that alone wins jobs competitors never even hear about.
How fast can we launch it?
One sitting. Connect WhatsApp, teach your services, prices and areas, link the job calendar, then test a thread playing the most difficult customer you know. Most shops take their first booked job inside the free trial week.
Does it work on our website chat too?
Yes. Same agent, same knowledge, same inbox as WhatsApp. A customer can start on the site and continue on WhatsApp without repeating a word.
Keep exploring
Other businesses running LolliBot.
Start with the channel you already sell on.
Try everything free for 7 days with 5 credits. Connect one channel, teach it one product, watch what it books. Your next quiet Tuesday could look very different when every message gets an instant, accurate answer. Then decide with real numbers from your own diary. Either way you will know exactly what the agent does for a business like yours.
Start your free trial